Submit a Support Ticket
How to submit a ticket and expected response times.
2 min readsupportticketcontact
Use the form below, and include your tenant ID and a detailed description so we can help faster.
Response Times
We triage every ticket by severity and respond as quickly as we can. Timelines below are targets, not contractual SLAs. • Critical (P1): target 1 hour • High (P2): target 4 hours • Normal (P3): target 1 business day • Low (P4): target 3 business days